Stop wondering what to say
If you’ve ever said something over email and then regretted it later, you know how stressful email can be.
Email Strategy Cards is a deck of 64 email responses for difficult situations, plucked from decades of professional experience. The next time you’re stuck on what to say, flip through these examples to find the perfect thing to say.
Includes four themes
SAY NO without feeling guilty to meeting requests, new projects, and many other common requests.
SAY YES while balancing your time by setting clear expectations about what you are committing to.
BOUNCE the ball back to their court when you need more details, or just more time to make a decision.
DEFUSE emotionally charged and stressful situations with a calm, friendly response.
Makes a great gift
Give these to the professionals, graduates, and productivity geeks in your life, or anyone you know that spends too much time on email. Includes a USA-made nickel-plated binding ring to help keep the cards organized, and a 2-part premium rigid case to protect them and to make for a wonderful gift-giving experience.
My role in all of this
When I first started using email, I got stuck all the time wondering how to say things in ways that showed that I care. Decades later, I created these cards to help others find the right words to say.